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Support

Built by a builder. Supported by a real person.

Need help?

Email us. We respond within 24 hours, usually faster.

Frequently Asked Questions

How does BuilderCheck verify contractors?

We check contractors against state licensing boards (currently South Carolina LLR), insurance certificates, BBB ratings, court records, and permit history. Contractors are listed as "Verified" once their license and insurance are confirmed active. "Deep Verified" requires manual COI confirmation.

Is BuilderCheck free for contractors?

Yes. Contractors never pay BuilderCheck. No lead fees, no paid placement, no premium tiers. Earned 5-star reviews and verified credentials are what move you up — not your wallet.

What does the $19.99 pass include?

The 30-day Verification Pass lets homeowners contact any verified contractor on BuilderCheck. One-time payment, no subscription, no auto-renewal.

I'm a contractor — how do I claim my listing?

Sign up at buildercheck.io as a contractor. Search for your business; if it's already in our directory, claim it. If not, create your profile. Submit your license and insurance documents and we'll verify within 24 hours.

How do I delete my account?

In the app, go to Settings → Delete Account. Type "DELETE" to confirm. Your account is removed and your reviews and inquiries are anonymized within 24 hours. You can also email info@oakangel.com.

I submitted an anonymous story. When will it be published?

Stories are reviewed manually before publication. We redact contractor names by default unless the case is documented in public record. Reviews typically take 1–3 business days.

I think a contractor on BuilderCheck is not actually licensed

Email info@oakangel.com with the contractor name and your concern. We'll re-verify within 24 hours and remove if confirmed.

Does BuilderCheck work outside South Carolina?

BuilderCheck currently launches in South Carolina. Nationwide license verification is rolling out next.

For Press / Trade Organizations

Press inquiries, partnership requests, and trade association partnerships: email info@oakangel.com.

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